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Mentally Healthy Venues & Workplaces

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Creating a mentally healthy hospitality workplace…

Businesses that care about good mental health and wellbeing attract and keep the best people because they’re great places to work. A mentally healthy venue and workplace is one where everyone has a role to play and a shared responsibility in promoting mental health.

We’ve pulled together resources for you, whether you’re an owner-operator or staff member, to better UNDERSTAND, TAKE ACTION, and MAINTAIN good mental health practices at work…

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MENTALLY HEALTHY VENUES…

UNDERSTANDING MENTALLY HEALTHY VENUES

How do I help myself as an owner-operator or a staff member?

If you’re concerned about yourself or someone at work, and want to start a conversation, please refer to the topics included in our ‘HELPING MYSELF & OTHERS’ section.

What is a mentally healthy venue?

For the hospitality sector, a workplace or venue that is mentally healthy is one that has positive culture, where stress is managed, staff feel supported, and there is zero-tolerance to bullying and discrimination.

Learn from Heads Up the 9 attributes of a mentally healthy workplace that you could apply to any venue.

Why is it important?

It’s not just about the right thing to do. According to WorkSafe Tasmania, 90% of serious work-related mental health condition claims are due to work-related mental stress. Being known as a workplace that promotes positive mental health and wellbeing is important for you as a business and matters to attracting and keeping the great people that come and work for you.

RESOURCES TO UNDERSTAND mentally healthy workplaces:

VIDEO: benefits of healthy workplaces

Listen to a variety to business owners talk to Heads Up about the benefits of a mentally healthy workplace

RESPONSIBILITIES…

TAKING ACTION FOR YOUR VENUE

How to create a workplace and venue that is mentally safe

We can all take little steps to create a big impact no matter how small or big our venues and workplaces might be. Here are a few guides and action plans to help you get started:

Tips for Managers

If you’re leading or managing a team, access the tips and information you should know to support who you work with and how you contribute to a mentally healthy workplace from Heads Up.

RESOURCES TO TAKE WORKPLACE ACTION:

VIDEO: taking action series

Learn from workplace experts, owner-operators & staff about mentally healthy workplaces from the Heads Up Video Series

responsibilities as an owner-operator

There are 3 areas that guide the legal rights, responsibilities and obligations of owner-operators and employers:

  1. Discrimination,

  2. Health & Safety, and

  3. Privacy.

Watch the video and access the resources from Heads Up to know your obligations.

Psychological Health & Safety

You can manage psychological health in your venue in the same way you manage other health & safety hazards. Access resources and support to ensure a mentally safe venue from WorkSafe Tasmania

Reasonable Adjustments and Flexible Work

You should also understand what you can do to help support someone with a mental health condition to keep working or return to work if they’ve taken time off.

Access information and templates here from Heads Up about Helping Someone Stay at Work

Impact of Alcohol and Other Drugs (AOD) at Work

Alcohol and other drugs (including prescribed, or over the counter medicine) can affect staff’s health and their ability to work safely.

Learn how to manage the impact and how to reduce the risks in your workplace from the Alcohol and Drug Foundation.

RESOURCES for owner-operators:

VIDEO: LEGAL RIGHTS & RESPONSIBILITIES

Learn about legal rights & responsibilities & what they mean for your venue at Heads Up.

RIGHTS & RESPONSIBILITIES AS A STAFF MEMBER

Everyone has a right to safe workplace that’s also free from discrimination, harassment and bullying. As a staff member you should know your rights and responsibilities at work, especially as they relate to health & safety, returning to work, and any obligations you might have to disclose a mental health condition.

Find out more by accessing the information on Heads Up about:

Deciding to tell others

There are things to think about if you’re wanting to tell others at work about a mental health condition. Watch the 3-part story about Geoff who is struggling at work from Heads Up.

RESOURCES for staff members:

VIDEO: TELLING SOMEONE AT WORK

Watch Geoff’s story about struggling at work and access the information about weighing up the pros and cons of telling people at work from Heads Up.

VENUE SUPPORT…

MAINTAINING GOOD MENTAL HEALTH PRACTICES AT WORK

There is a wide range of workplace support available. Following are some valuable information, training, tools and guides that can help.

Where can we learn skills and gain more knowledge about workplace mental health?

  • FACE-TO-FACE (Paid): Evidence-based skills training for the workplace by Mental Health First Aid

  • FACE-TO-FACE or ONLINE (Paid & Free): Range of workplace wellbeing programs by SuperFriend

  • FACE-TO-FACE (Paid): Range of workplace training programs by Lifeline Tasmania

  • ONLINE (Free): Workplace resources and practical strategies by Beyond Blue

Workplace guides and toolkits

  • RESOURCES and VIDEOS (Free): Managing workplace mental health by Heads Up

  • TOOLKIT (Free): Small business toolkit & action plan by Heads Up

  • TOOLBOX TALKS (Free): Awareness talks & presentations for the workplace by Beyond Blue

  • ONLINE (Free): Workplace resources and practical strategies by Beyond Blue

  • RESOURCE GUIDE (Free): Workplace program for small to medium business by UTAS


training for venue support:

toolkits for venue support: