RACV | Front Office Receptionist

Hospitality Career on Offer!

The RACV/RACT Hobart Apartment Hotel is currently seeking friendly Front Office Receptionists to join their accommodation team on either a casual or full time basis.

We are looking for someone who strives in providing excellent customer service, is a natural at building rapport with members and guests to ensure their stay with us is memorable.

Your main responsibilities will include:

  • Receiving and processing reservations, checking in/out members, guests and conference delegates, meeting/greeting all guests and answering the telephone

  • Supporting a 'member first' culture that delivers excellent service and optimises revenue opportunities

  • Identifying and recommending changes to improve business and operating efficiencies

  • Providing back-up support to other departments as required

  • Offering and promoting products/services to members and guests

  • Undertaking general clerical & administrative duties

To be successful in this role you will ideally possess previous front office experience in a hospitality environment, strong computer literacy and the ability to deliver superior quality customer service. You will effectively work unsupervised and possess an understanding of cross-selling, problem solving techniques and strong administrative and organisational skills.

Shifts will operate over a 7-day week rotating roster and the successful candidate must be able to work the full range of morning, day and evening shifts as required.

Interested? Please submit your application today as we would love to hear from you!